Is there anyone on the planet who does not know that Spain won the 2010 World Cup last week? My Spanish friends (and every news agency in the world) shared images of the celebrations permeating each calle and plaza in Spain last Sunday. The emotional rush was contagious, seeing the Spaniards celebrate their team with unbridled enthusiasm and happiness.
I wonder how many of them made it to work the following Monday?
For the Americans reading this, you may recall the sports-related productivity statistics that become media bits each year around the time of The Super Bowl and March Madness. "Productivity goes down", the reports often lament. About 6 years ago, Challenger, Gray, and Christmas offered an estimate suggesting that The Super Bowl cost employers over $800 million in lost wages (roughly calculated as $2.59 for every ten minutes an employee is talking about the game instead of working, multiplied by the total number of employees who likely watched the game).
In late-June, in the midst of World Cup mania, I attended a conference in Brazil, a soccer-loving country. There I learned (the hard way) that many Brazilian small businesses had a different, perhaps more realistic, approach to sporting events and productivity. Hint: they close.
On the day of the Brazil v. Chile match, my French friend Jean-Luc and I wanted to do some sightseeing in a quaint and artsy area of Rio de Janeiro. Our kind and very patient Portuguese-speaking taxi driver tried to warn us that there would not likely be anything open due to the match at 3:30 PM. It was 10:00 AM. We assumed something was getting lost in translation in the English-French-Italian-Spanish-gesturing we were using to communicate with him. He shrugged, smiled, and drove us where we wanted to go.
Thankfully, our kind and very patient taxi driver waited for us – meter off -- as we discovered for ourselves that he was correct. He was too classy to say “I told you so” and drove us to a place that was open – the section of Rio with stores selling “team Brazil” soccer goods. We bought T-shirts.
After returning to the hotel, in the midst of the excitement, the smiles, and the spring in everyone's step the next day (Brazil won), I couldn’t help but wonder whether there might be another side to this sports-related productivity equation – a productivity gain (yes, gain) after a major sporting event. Consider these:
While tougher to quantify, these potential productivity-increasing factors may have a long-lasting positive influence. The Brazilian small business owners might have the right idea in closing their businesses during the World Cup matches.
What do you think - are these major sporting events hurting or helping our productivity?
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Derek Sankey, writer for the Calgary Herald, wrote an article based on creative innovations submitted by the workers to enhance the productivity. He states, "In several years, as generations move through the labour force, workplaces may just look and feel much more like a second home rather than a nest of fear and obedience" (Sankey, 2007). Because of this, people become more willing to contribute, rather than just to work for money.
He gives an example by stating that Google allows its employees to brainstorm new products during their shifts, and new ways to enhance the design of the company. He also states that, "Most large companies are still so stuck in traditional business models that they fail to see the gains up for grabs by employing designers to help mould workplace policies. A few shining examples of how to employ creativity to boost productivity and profitability continue to reap the rewards in the minority" (Sankey, 2007).
Essentially, more companies are presently allowing their employees to give feedback and input, thus increasing innovation and company morale. All in all, the the companies are helping others help themselves.
Sangkey, D. (2007) Creativity at work: Firms have new opportunities to
boost productivity through innovative workplace solutions. Published by Calgary Herald.
From Randstad: Approximately 70% of the over 1,000 employees surveyed believe workplace friendships create a more supportive environment & increase teamwork.
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